BID Group is proud to share the news of its appearance in the popular Automation World magazine. The article covers the different stages of BID’s digital transformation, which includes the adoption of PTC’s ThingWorx IIoT (Intelligent Internet of Things) platform and Vuforia’s augmented reality technologies. BID’s new remote service and support offer reflects some of the company’s values, such as our dedication to serving our customers, as well as our desire to build a world class team.
“As part of our digital transformation initiatives, we have prioritized the use of IIoT (Intelligent Internet of Things) and augmented reality to help create smarter, more connected products and services,” says Chris Wells, BID senior vice president of aftermarket service and reliability.
“By incorporating PTC’s augmented reality offerings, we expect to unlock new opportunities to service our clients in a more efficient and interactive manner. The COVID-19 pandemic has made it abundantly clear that these technologies are essential to business continuity.”
Read the full article here: https://www.automationworld.com/factory/iiot/article/21307162/oem-digitally-transforms-its-business-for-remote-support